Terms & Conditions


By making a booking or using a hired cycle customer are deemed to accept the terms and conditions of Palapitta Cycling Park.

Customers are responsible for their own personal property and the property of those persons under their care or supervision whilst visiting Palapitta Cycling Park.

Palapitta Cycling Park is the trading name of the cycle park operating opposite to Botanical Garden, Kothaguda, Hyderabad, Telangana - 500084

The hirer is responsible for informing all the persons included in the booking as to the Terms and Conditions of hire and all the relevant regulations of the park. All Customers are required to comply the policies set out for cycling in the Palapitta Cycling Park.

Palapitta Cycling Park may:

Reserve the right to refuse cycle hire or remove any person from the premises should the terms and conditions be breached.

Change operational hours without notice (although we will endeavour to re-book, re-schedule or refund and persons that have made an advance booking).

2.General Hire Terms

Hired cycles may only be ridden within the confines of the Palapitta Cycling Park (the "Park") and must only use the designated shared cycle paths and roads as set out by the Palapitta Cycling Park Off road cycling or cycling on the grassland is strictly prohibited in the Park

Customers may only cycle within the designated speed limits in the Park which is 10mph for all cycle paths and 20mph on the main roads

3.Usage Condition

Children should be supervised always

No dogs may be led, carried or tied when using the hire cycles

No cycles will be hired to any Customers that may be judged by Palapitta Cycling Park to be under the influence of alcohol or drugs

4.Conditions of Cycle

Hirers over 18 years of age should supply their name, valid address, contact telephone number and a suitable ID.

The customer is responsible for the re-claim of their ID at the end of the cycle hire; Palapitta Cycling Park is not responsible for any ID or property left by the customer after the hire period.

Payments should be made through Paytm by the Hirer.

Hirers are required sign the hire form, ticket or pad in confirmation that that they have understood and accept the Terms and Conditions and that they have been offered a suitable helmet in good condition for the purposes of personal safety and that the accept their responsibility to inspect all cycles or equipment are in safe working order.

All cycles hired under the Booking must be returned by the Booking Return Time.

If the Hirer or Customer returns a cycle that has broken down and Palapitta Cycling Park can replace or repair the cycle in a reasonable time, then Palapitta Cycling Park will not offer a credit, or a refund if that the hire period is extended to recompense the Customer for lost hire time. The extension period in this circumstance shall be applied for all cycles under the Booking.

If any Customers under the Booking are unable to continue with their cycle hire because of an accident, ill health or for any other reason there will be no entitlement to any refund or credit for any hire time that is unused.

o No customer credits may be carried over to the next calendar year.

5.Code of Behaviour

All customers must:

Comply with all rules, directions and safety requirements which apply to bike hire, visiting the park.

Follow all reasonable written and verbal instructions and warnings given by the Palapitta Cycling Park for their comfort and safety without objection.

Not behave in a way which disrupts the safety or enjoyment of other persons in the Park or the safety and well-being of animals.

Not be offensive, irresponsible or behave in an unsafe manner. Theft or vandalism will not be tolerated. Contravention may render customers liable and may forfeit any payments already made to the Palapitta Cycling Park including the safe return deposit (if applicable).

Not be offensive, irresponsible or behave in an unsafe manner. Theft or vandalism will not be tolerated. Contravention may render customers liable and may forfeit any payments already made to the Palapitta Cycling Park including the safe return deposit (if applicable).

6.Conditions of Hire – Safety

Customers should adhere to the speed limits on cycle paths and roads and to be courteous to other users of shared cycling routes.

It is highly recommended that all Customers use the helmets provided.

The use of helmets for babies and children is compulsory (except in trailers) and the responsible adult should ensure children’s’ helmets are fastened and worn at all times.

Customers that may be old, unfit, pregnant or have any medical condition should consult a medical practitioner before using a hired bike.

Hirers are primarily responsible for the safety and security of any children in their party.

All Customers using cycles should keep to the speed limits that are in force and set out by the Palapitta Cycling Park. Any offence that may be notified to the Palapitta Cycling Park may mean the Palapitta Cycling Park may choose to refuse any further bookings from the Hirer. For child trailers, the Hirer is responsible for ensuring children are secured with seat straps.

7.Privacy & Marketing

Palapitta Cycling Park undertake that:

Any emails or mobile telephone numbers that are given to us to complete the booking or to notify you of your advanced booking confirmation will not be used for promotional marketing purposes unless you have specifically given the Palapitta Cycling Park permission to do so in order to be kept updated of offers, promotions and events by the Palapitta Cycling Park.

No personal data or contact details will be passed to any third party for the purposes of marketing or for any other use.

We will not hold any credit or bank card details other than for the duration of hire when the safe return hire deposit hire authorisation is active.

8.Governing Law

These Terms and Conditions are governed by and shall be construed in accordance with Indian Laws. The Palapitta Cycling Park reserves the right to change these Terms and Conditions at any time without notice.